At Von Mortgage, we value the trust you place in us. This Privacy Policy explains how we collect, use, share, and protect your personal information—both online and offline. It also describes your rights and choices regarding your data.

1. Information We Collect

We collect nonpublic personal information necessary to provide you with our services, including:

• Information You Provide Directly: This includes your name, address, phone number, email address, Social Security number, employment details, income, and financial information submitted via applications, phone, in-person meetings, or online forms.

• Transaction Data: Information about your transactions with Von Mortgage or affiliates, including loan applications, account balances, and payment history.

• Consumer Reporting Information: Data from credit bureaus, such as credit scores and reports.

• Verification Sources: Information from third parties (e..g., employers) to verify the accuracy of information you’ve provided.

2. How We Use Your Information

We use your personal information to:

• Process mortgage applications and provide requested services

• Communicate with you about your application or account

• Improve our website, marketing, and service offerings

• Comply with legal and regulatory obligations

• Conduct secure advertising and audience measurement

3. Information Sharing and Disclosure

Von Mortgage will only share your information under the following circumstances:

• Service Providers: With trusted partners to process your data on our behalf, such as technology vendors, under strict confidentiality obligations.

• Legal Obligations: When required by law, regulation, court order, or legal process.

• Marketing and Advertising:
  We may share limited personal information, including your name, last name, and email address, with Facebook using the Facebook Conversions API. This allows us to better understand user engagement and deliver more relevant advertising.

  Data shared with Facebook may include:

  • Name and email (hashed for security)

  • Website events like page visits, form submissions, or other user actions

  All data is securely transmitted and handled according to Meta’s Business Tools Terms.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze traffic on our website. Cookies help us:

• Recognize returning visitors

• Save your preferences

• Measure marketing performance

• Power tools such as Facebook Conversions API

You can manage your cookie preferences at any time via your browser settings or through our website’s cookie banner.

5. Your Choices and Rights

You have the right to:

• Opt out of marketing communications

• Manage cookie preferences

• Request access to or deletion of your data

• Withdraw consent where applicable

To opt out of data sharing or marketing communications, please email us at support@vonmortgage.com.
You may also manage ad personalization through Facebook's Ad Preferences.

6. Data Security

We implement strong physical, electronic, and organizational safeguards to protect your information. Access is limited to authorized personnel trained in handling sensitive data.

7. Third-Party Links

Our website may contain links to third-party websites. Von Mortgage is not responsible for the privacy practices of those external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our site or services after any change constitutes your agreement to the updated policy.

Effective Date: 06/27/2025
Contact: support@vonmortgage.com